Privacy Policy
This Privacy Policy explains what personal information Chetenet.com collects, how it is used, and the choices available to you when you read the site, create an account, subscribe to premium membership or contact the team.
Information We Collect
- Account details: your name, email address and password (stored in protected form) when you register as a reader.
- Messages: the name, email address and message you send through the contact and advertising forms, together with the page it was sent from.
- Membership payments: the phone number and payment reference used to complete an M-Pesa payment for premium membership. Card or wallet credentials are handled by the payment provider.
- Usage information: technical details such as IP address, browser type and the pages visited, collected through server logs and, where you have agreed, analytics cookies.
How We Use Information
- To provide, secure and maintain your account and membership.
- To respond to enquiries and messages.
- To send service emails such as email verification, password resets and membership reminders.
- To understand how the site is used and to improve our reporting and features.
- To prevent abuse, fraud and spam.
Sharing
We do not sell personal information. We share it only with service providers that help run the site, such as hosting, email delivery and payment processing, and where the law requires it.
Retention and Security
Personal information is kept only for as long as it is needed for the purposes described here or as the law requires. We use reasonable technical and organisational measures to protect it, although no online service can guarantee absolute security.
Your Choices
You may ask to access, correct or delete the personal information we hold about you, and you may withdraw consent for analytics cookies at any time. See the Cookie Policy for details.
Third-Party Sites
Articles and pages may link to or embed content from other sites. Their privacy practices are their own, and we encourage you to review them.
Contact
For privacy questions or requests, please reach us through the Contact Info page.